Introduction
Welcome to Sdance AI ("we", "us", "our", or "Sdance AI"), accessible at https://sdanceai.com. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our AI video generation platform, including our custom interface and API services built on top of third-party AI models (such as Seedance 1.5, Veo, and Sora).
Sdance AI is an independent product and is not affiliated with, endorsed by, or sponsored by model providers. Model names are referenced only to describe compatibility.
By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
Information We Collect
1. Information You Provide Directly
When you use our AI video generation services, we may collect the following types of information:
- Account Information: Your name, email address, avatar, and other information you provide when registering or updating your account
- Payment Information: If you purchase credits or subscription plans, we collect necessary payment details through secure third-party payment processors (such as Creem). We never store your full credit card number
- User-Uploaded Content: Images, photos, text prompts, and other input materials you upload for AI video generation
- Generated Content: AI-generated videos, audio, and other output content created through our platform
- API Usage Data: If you use our API services, we collect API keys, request parameters, usage logs, and integration details
- Communication Data: Information you provide when contacting our support team, submitting feedback, or communicating with us via email
2. Information Collected Automatically
When you visit or use our services, we may automatically collect the following information:
- Device Information: Including your IP address, browser type, operating system, device model, and unique device identifiers
- Usage Data: Information about how you interact with our services, including access times, features used, pages viewed, video generation history, and session duration
- Log Data: Server logs that record your requests, including API call logs, error reports, and performance metrics
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information and enhance your user experience
How We Use Your Information
We use the collected information for the following purposes:
- Providing AI Video Generation Services: Processing your input content (images, text prompts) through integrated third-party AI models via our wrapper interface to generate videos with native audio sync
- Account Management: Creating and managing your account, processing transactions, tracking credit usage, and providing customer support
- API Service Delivery: Authenticating API requests, tracking usage quotas, monitoring service health, and providing developer support
- Service Improvement: Analyzing usage patterns, optimizing AI model performance, improving video quality, and developing new features
- Communication: Sending service notifications, account updates, security alerts, API status updates, and relevant product announcements
- Safety and Security: Detecting and preventing abuse, fraud, content policy violations, and unauthorized access to our services
- Legal Compliance: Complying with applicable laws, regulations, and legal processes
User-Uploaded Content and AI-Generated Content
Our core service involves processing user-uploaded images and text prompts to generate AI videos. Regarding this content:
- Processing: Your uploaded content is processed by integrated third-party AI models via our platform solely for the purpose of generating the requested video output
- Storage: Generated videos and associated input content are stored on our servers for a reasonable period to allow you to access and download them. Content may be automatically deleted after a specified retention period
- No Training Without Consent: We do not use your uploaded personal content or generated videos to train our services or underlying AI models without your explicit consent
- Content Moderation: We may review content to ensure compliance with our content policies and applicable laws, including preventing the generation of harmful, illegal, or abusive content
Information Sharing
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who help us operate our platform, including payment processing (Creem), cloud infrastructure and content delivery networks (Cloudflare), and email services
- AI Model Providers: Input data may be transmitted to AI model infrastructure for video generation processing, subject to strict data processing agreements
- Legal Requirements: When we believe in good faith that disclosure is required by law, regulation, legal process, or governmental request
- Safety and Rights Protection: To protect the rights, property, or safety of Sdance AI, our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
Data Storage and Security
We implement industry-standard technical and organizational measures to protect your personal information and content:
- All data transmission is encrypted using SSL/TLS protocols
- All payment information is processed through secure payment processors (Creem); we never store complete payment card details
- User-uploaded content and generated videos are stored with access controls and encryption at rest
- API keys are securely hashed and stored; we recommend rotating your API keys regularly
- We conduct regular security reviews and vulnerability assessments of our systems
- Access to personal data is restricted to authorized personnel on a need-to-know basis
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained for the duration of your account and for a reasonable period after account deletion for legal and business purposes
- Generated Videos: Stored for a limited period (typically 30 days) after generation, unless you choose to save them to your account
- API Logs: Retained for up to 90 days for debugging and service improvement purposes
- Payment Records: Retained as required by applicable tax and financial regulations
Your Rights and Choices
Depending on applicable laws in your region, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information and generated content
- Data Portability: Obtain an electronic copy of your data in a structured, commonly used format
- Objection: Object to our processing of your personal information for certain purposes
- Restriction: Request that we limit the processing of your personal information
- Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time
To exercise any of these rights, please contact us at support@sdanceai.com. We will respond to your request within 30 days.
Cookie Policy
We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience.
The types of cookies we use include:
- Necessary Cookies: Essential for the basic functionality of the website, including authentication and session management
- Analytics Cookies: Help us understand how visitors interact with our website and services
- Performance Cookies: Help us analyze and improve website and video generation performance
You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may affect your experience on our website.
Children's Privacy
Our services are not directed to children under 13 years of age (or other applicable age threshold in your jurisdiction). We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us at support@sdanceai.com, and we will promptly take steps to delete that information.
International Data Transfers
Sdance AI operates globally, and your information may be processed and stored in countries outside your country of residence. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses or other legally approved mechanisms, to ensure your personal information receives adequate protection in accordance with applicable data protection laws.
Third-Party Services
Our platform may integrate with or link to third-party services. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services. Key third-party services we use include:
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. For material changes, we may also notify you via email or through a notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiries within 30 days.